Quality In Business Services are a technical and quality specialist founded on over 20 years’ experience in the manufacturing, construction and operational sectors
including automotive manufacturing, airport facilities management and airport construction projects. We are also conveniently located near to Heathrow.
Skilled in delivering a wide range of technical and quality roles to meet the diverse and demanding needs of industry, our services range from quality management, planning and assurance to mechanical and electrical engineering and technical assurance.
We are technical experts in automation, including airport baggage systems and fast moving automation, as well as vertical and horizontal circulation equipment such as lifts, escalators, moving walkways and aircraft passenger boarding bridges. We also have in depth knowledge and experience of tunnels and their control systems.
To support our customers we identified the need to be varied and adaptive and the one stop shop for all of our customers technical and quality requirements. This has seen us successfully develop and deliver our requirements management and assurance capability on complex electrical and mechanical construction projects utilising complex databases and tracking software to ensure the customers’ requirements are delivered.
Aircraft Boarding Bridges
Lifts & Escalators
Quality In are the leading experts in technical and quality assurance of Aircraft Passenger Boarding Bridge projects. With over 4 years’ experience as part of over 50 Air Bridge installations at the UK’s busiest hub airport – Heathrow, we have established ourselves as the go to experts in this field.
Our latest project has been to provide assurance on the latest generation of Air Bridge and stand configurations to serve the Airbus A380 double decker aircraft at Heathrow’s busy Terminal 4. This requires meticulous stand planning, an air bridge that’s can meet the demands of these aircraft and a coordinated and efficient approach to eliminate waste in the delivery of these projects reducing programme impacts and maintaining business as usual in one of the world’s busiest and most constrained airports.
We successfully completed detailed analysis of the stand planning design, the air bridge technical functionality and provided the client assurance through a proven process of verification and validation at key project milestones.
Two new A380 Code F stands to serve one of Heathrow’s most important and valued clients and a reconfigured smaller Code E stand to serve the fast turnaround operations of the short haul market.
The diversity of understanding how the complex Code F A380 requirements are met versus the smaller code of aircraft has enabled us to tailor a ‘toolkit’ of processes and procedures to ensure all these varied and complex requirements are met to deliver a ready up and running operation at handover whilst still delivering an efficient project cost model optimising every pound, euro or dollar spent.
We have provided our clients assurance and requirements management on what is arguably one of the most complex, operationally sensitive, secure and passenger centric systems anywhere in the world. How often do you wonder what happens to your bag once you’ve checked into the airport? We are experienced in the systems, processes and procedures that ensure your bag is there when you land reliably, safely and on time.
We are currently providing technical assurance and requirements management on the complex baggage system security and asset replacement improvement programme at Heathrow’s Terminal 1,2 and 4. Our client is as passionate about assurance as we are and through a collaborative approach we ensure these systems met the thousands of requirements set-out by the stakeholders. Tracking these requirements is complex and we use equally complex software to track, link, and verify that each requirement is met.
We have successfully provided this service during the scheme design phase ensuring the client has the assurance that the supply chain are delivering a working and compliant design into the next project phase.
Another area of expertise and experience is in the assurance of lifts, escalators and moving walkways. We have built on the last 4 years of experience gained in delivering technical and quality assurance on over 200 lifts, escalators and moving walkways across the Heathrow campus.
Most recently we have delivered technical and quality assurance on the Heathrow Terminal 5 vertical circulation enhancement project. We provided our client with a series of key interventions to ensure that the clients bespoke and detailed requirements we met during the design, construction and installation phase. Our team has over 10 years’ experience in the lift industry and can tailor an assurance programme to meet any of your vertical or horizontal circulation needs, no matter how bespoke. We believe in treating all of our clients individually so every assurance programme is specifically tailored to meet your needs.
As quality professionals we have vast and detailed experience of the benefits of ISO certification. With a team of lead auditors we can provide your business with a ‘get ready for ISO9001’ service that will review your current processes and procedures in line with ISO9001-2015 and provide a gap analysis of what is needed to successfully achieve certification.
Currently we are working in the mechanical and electrical service industry setting up a complete integrated quality management system in preparation for ISO9001-2015 certification. We have complied processes and procedures for the business to implement using our experience of best practice and the understanding of how the certification process works and most importantly how these systems can improve business performance.
The benefits include:
Want to know more?
Talk: +44 (0)2807 578 880
Our mission is to provide customers with an expert business service using industry best practice, innovation and continuous improvement techniques.
“How long does it take for you to find an example of something in the workplace that says: ‘quality is important to our business’?”
Adam Rumens, Founder
IEng MIET MCQI CQP
Quality In Busines Services Ltd (QIBS), 450 Bath Road, Longford, Heathrow, UB7 0EB